At LORAVYNTRA, we strive to ensure that our customers are fully satisfied with their purchases. If for any reason you are not completely satisfied, we offer a comprehensive Money Back Guarantee to make your shopping experience risk-free.

Our Money Back Guarantee applies to all purchases made directly from LORAVYNTRA. To be eligible for a return, the item must be unused and in the same condition that you received it, with all original packaging and tags intact.

You have a 30-day window from the date of receipt to initiate a return. Any requests made after this period will not be eligible for a refund under our guarantee policy.

To start a return, please contact our customer service team via email at [email protected]. Please provide your order number, a detailed description of the issue, and any relevant photos.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5-7 business days.

Please note that certain items are exempt from being returned, such as perishable goods, custom products, and final sale items. LORAVYNTRA reserves the right to reject any returns that do not meet our criteria.

For more information about our Money Back Guarantee or assistance with your return, please email [email protected] or call us at 1-800-555-0199.